Terms of Service

These Terms of Service govern the use of services, appointment booking tools, educational materials, and website content provided by Nurture Wellness Clinic & Immunisation Centre.

1. Scope of Services

The clinic offers pediatric consultations, newborn and infant care guidance, immunisation support, growth and development monitoring, nutrition counselling, and related child wellness services. Availability of any service may change based on doctor availability, clinical suitability, and operational requirements.

2. Medical Information and Emergencies

Information shared on this website, through WhatsApp, by phone, or in general educational material is for informational purposes only and does not replace an in-person clinical assessment when one is medically required. If your child has breathing difficulty, dehydration, seizures, persistent vomiting, high fever with lethargy, injury, or any other urgent concern, seek immediate emergency care.

3. Appointments and Rescheduling

Appointments are subject to confirmation by the clinic. Please arrive on time and bring relevant medical records, vaccination cards, prescriptions, and previous reports. If you need to reschedule or cancel, inform the clinic as early as possible so the slot can be reassigned.

4. Fees and Payments

Consultation fees, vaccination charges, and other service fees will be communicated at the clinic or through official clinic channels. Payment may be required before or at the time of consultation, vaccination, or other services. Charges for vaccines, consumables, investigations, or external services may vary over time.

5. Vaccination and Treatment Decisions

Clinical recommendations are made based on the child's age, medical history, examination findings, and accepted pediatric guidance, including the applicable immunisation schedule. Parents or lawful guardians remain responsible for providing accurate history and for giving informed consent before vaccination, treatment, or related procedures.

6. Parent and Guardian Responsibilities

You agree to provide complete and accurate information regarding the child's symptoms, allergies, birth history, past illnesses, medications, and prior vaccination records. Inaccurate or incomplete information may affect clinical decisions and outcomes.

7. Use of Website and Communications

You may use the website only for lawful purposes such as learning about services, contacting the clinic, and requesting appointments. You must not misuse contact forms, attempt unauthorized access, interfere with website operations, or submit false, abusive, or misleading information.

8. Privacy

Any personal information submitted through the website or shared during the care process will be handled in accordance with the clinic's privacy practices and applicable law. Medical records and patient information are treated as confidential, subject to legal, safety, and operational requirements.

9. Intellectual Property

All text, branding, design elements, educational copy, graphics, and website materials are owned by or licensed to the clinic unless stated otherwise. You may not reproduce, republish, distribute, or commercially exploit website content without prior written permission.

10. Limitation of Liability

While the clinic aims to provide accurate information and timely care, the website and its content are provided on an as-available basis. The clinic is not liable for indirect, incidental, or consequential loss arising from website use, delays caused by circumstances beyond reasonable control, or reliance on general website information without appropriate medical consultation.

11. Changes to Terms

These terms may be updated from time to time to reflect operational, legal, or clinical changes. Continued use of the website or clinic services after such updates constitutes acceptance of the revised terms.

12. Contact

For questions about these terms, appointments, or clinic services, please contact Nurture Wellness Clinic & Immunisation Centre, U-4A, Green Park Main, New Delhi 110016, call +91 7827830157, or email drgaurav2401@gmail.com.